Care Products market in the UK

The UK Care Products eCommerce market is predicted to reach US$14,708.1 million by 2024 and accounts for 9.3% of the total eCommerce market in the United Kingdom. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 5.6%, resulting in a projected market volume of US$18,276.7 million by 2028. Within the Care Products market ECDB considers the following three sub-markets: Personal Care, Health Care, and Household Care.

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the UK Care Products retail market, the online share is 40.5% and will increase by an average of 4.6% to 48.4% by 2028.

With sales in the UK Care Products market, amazon.co.uk generated a revenue of US$1,047.3 million in 2023, which means it is the leading online store in this market. The Care Products ranking of the United Kingdom is based on all online stores that generated sales in this market in 2023. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

With 96.3% Mastercard the most commonly offered payment method of all online stores in the UK Care Products eCommerce market in 2023. Like Mastercard VISA with a share of 95.3% and American Express with a share of 69.6% the payment type Cards is the most common used by online retailers in in the UK Care Products eCommerce market in 2023. Other commonly used payment methods in that market are PayPal (E-wallets) with 81.8% and Apple Pay (E-wallets) with 23.8% of stores offering that payment method to the clients.

Despite Royal Mail's dominant position with 66.5% of online stores opting for its services, the UK Care Products eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including DPD, Evri, DHL, and UPS (United Parcel Service), hold smaller but significant shares, contributing to a dynamic and fragmented market.

Although Shopify holds a commanding lead with 24.2% of online stores using the shop software solution, the UK Care Products eCommerce market in 2023 remains vibrant and competitive. This is due to the presence of several other shop software solutions, including Magento, Salesforce Commerce Cloud, The Hut Group, and WooCommerce, which collectively hold a significant share of the market.