eCommerce market in Belgium
Belgium is the 33rd largest market for eCommerce with a predicted revenue of US$9,258.6 million by 2024, placing it ahead of Singapore. Revenue is expected to show a compound annual growth rate (CAGR 2024-2028) of 7.1%, resulting in a projected market volume of US$12,159.3 million by 2028. With an expected increase of 4.5% in 2024, the Belgian eCommerce market contributed to the worldwide growth rate of 7.4% in 2024. Like in Belgium, global eCommerce sales are expected to increase over the next years. Seven markets are considered by ECDB within the Belgian eCommerce market. Hobby & Leisure is the largest market and accounts for 25.3% of the Belgian eCommerce revenue. It is followed by Electronics with 21.7%, Fashion with 18.4%, Furniture & Homeware with 11.7%, DIY with 8.9%, Care Products with 8.2%, and Grocery with the remaining 5.8%.
Monthly revenues
Monthly revenues in the Belgian eCommerce market
The monthly eCommerce revenue of the Belgian eCommerce market was US$1,003 million in November 2024. This refers to a growth of 21.4% compared to October 2024. Within the last 12 months, the monthly revenue share was the highest in November 2024 with 10.8% of the total 2024 revenue of the Belgian eCommerce market and the lowest in September 2024 with 6.6% of the total 2024 revenue.
Revenue Last Month
US$1,002.7m
The eCommerce revenue grew by 21.4% from October 2024 to November 2024.
Monthly revenue shares in the last 12 months
0-2024 | 1-2024 | 2-2024 | 3-2024 | 4-2024 | 5-2024 | 6-2024 | 7-2024 | 8-2024 | 9-2024 | 10-2024 | 11-2024 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue (in mUS$) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
Monthly revenue share (in %) | 15.9 | 40.5 | 20.8 | 25.3 | 50.1 | 30.4 | 95.4 | 38.2 | 96.3 | 23.9 | 6.0 | 60.1 |
Market development
eCommerce revenue development in Belgium
Belgium is the 33rd largest market for eCommerce with a predicted revenue of US$9,258.6 million by 2024, placing it ahead of Singapore. Revenue is expected to show a compound annual growth rate (CAGR 2024-2028) of 7.1%, resulting in a projected market volume of US$12,159.3 million by 2028. With an expected increase of 4.5% in 2024, the Belgian eCommerce market contributed to the worldwide growth rate of 7.4% in 2024. Like in Belgium, global eCommerce sales are expected to increase over the next years. Seven markets are considered by ECDB within the Belgian eCommerce market. Hobby & Leisure is the largest market and accounts for 25.3% of the Belgian eCommerce revenue. It is followed by Electronics with 21.7%, Fashion with 18.4%, Furniture & Homeware with 11.7%, DIY with 8.9%, Care Products with 8.2%, and Grocery with the remaining 5.8%.
eCommerce revenue development in Belgium
eCommerce revenue growth in Belgium
Net eCommerce revenue split by sub-category
2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | |
---|---|---|---|---|---|---|---|---|
Revenue (in mUS$) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
Growth (in %) | 23.0 | 54.7 | 38.6 | 40.3 | 41.5 | 27.0 | 5.1 | 85.4 |
Top stores
Top five online stores in Belgium by net sales 2023
The biggest player in the Belgian eCommerce market is bol.com. The store had a revenue of US$632.4 million in 2023. Store rankings include every store that generates revenue in Belgium. These stores can either have a national focus and only sell in their main country or operate on a global scale. For this evaluation, only revenue created in Belgium was considered.
eCommerce net sales generated in Belgium in 2023
Filtered revenue / share eCommerce net sales refer to the year 2023 | Global revenue eCommerce net sales refer to the year 2023 | Growth eCommerce net sales growth refers to 2023/2022 | |
---|---|---|---|
US$900.0m 20.7% | US$8,300.0m | 8.3% | |
US$550.0m 12.0% | US$4,600.0m | 12.4% | |
US$470.0m 3.9% | US$1,190.0m | 33.6% | |
US$430.0m 20.6% | US$2,122.0m | 18.0% | |
US$370.0m 20.7% | US$1,814.0m | 12.6% |
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Payment Methods
Top 5 offered payment methods in the Belgian eCommerce market
The Belgian eCommerce market in 2023 in terms of offered payment methods is fragmented and dominated by a few providers with VISA (Cards) covering the largest share with 94.1% of all online stores checked. Other offered payment methods in the Belgian eCommerce market in 2023 are Mastercard (Cards) with 93.5%, PayPal (E-wallets) with 70.0%, and Bancontact (E-wallets) with 69.3%. With 45.0% Bank transfer/cash in advance (Bank transfer) has already a significantly smaller coverage compared to VISA (Cards).
Top 5 offered payment methods in the Belgian eCommerce market
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Shipping Service Provider
Top 5 offered shipping providers in the Belgian eCommerce market
Despite Bpost's dominant position with 38.9% of online stores opting for its services, the Belgian eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including PostNL, DPD, DHL, and UPS (United Parcel Service), hold smaller but significant shares, contributing to a dynamic and fragmented market.
Top 5 offered shipping providers in the Belgian eCommerce market
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